Help Center
Find answers to common questions about using Memol.
Guides
Getting started with Memol — from sign up to your first note
Sign up for Memol, create a workspace, and write your first note in under 5 minutes. The shortest path to a working setup for your team.
Notes basics — create, edit, organize, delete
Everything you need to know about Memol notes: auto-save, formatting, attachments, duplicates, and deletion. The everyday operations.
Folders and tags — keep information findable as you scale
How to use Memol's folder and tag systems, recommended structures, and tagging conventions to keep things discoverable as your knowledge base grows.
AI search — find anything by asking in plain language
Memol's AI search lets you ask questions like 'What did we decide last month about pricing?' and get answers pulled from across your notes.
Related Notes — Memol Remembers For You
Open any note in Memol and AI surfaces semantically similar past notes alongside the editor. No tags or folder work required. Here's how to use it and how to turn it off.
Templates — stop rewriting the same note structure
Use Memol templates to spin up meeting minutes, weekly reports, or 1-on-1 notes in seconds. Built-in templates plus custom ones for your team.
Team collaboration — invitations, roles, and operational tips
Complete guide to using Memol with a team: invite members, set roles, configure folder-level access, and establish workflows that actually stick.
Migrate from Notion, Evernote, or Google Drive
Bring existing notes into Memol. Practical step-by-step migration from Notion, Evernote, Markdown files, and cloud storage with honest tradeoffs.
Sharing notes externally — share links and public pages
Share Memol notes with clients, prospects, or the public. Compare share links, public pages, and viewer-only invites.
iOS app — capture and check notes on the go
Install the Memol iOS app, sign in with Apple, and use on-the-go features. Covers what's different from the web version. Free on the App Store.
Pricing and plans — Free, PRO, BUSINESS
Compare Memol's three plans, learn which fits your team size and needs, and see how to upgrade, downgrade, or cancel.
MCP Integration (Claude / Cursor)
Let Claude and other AI tools read your Memol notes directly.
Troubleshooting — common issues and fixes
FAQ for problems we get asked about most. Login failures, missing data, sync issues, mobile app errors, and how to reach support.
Deleting Data and Your Account
Memol lets you delete data at the note, folder, workspace, or whole-account level. Here's how to request deletion and what's removed vs retained.
Frequently asked questions
Quick answers to common questions not covered in the guides.